Delivery Information

Every order is dispatched from our UK practice via Royal Mail, fully tracked. Each product page shows a live estimated delivery date that updates as you choose your options — here is how it works.

How long will my glasses take?

Frame in stock at our practice: dispatched within 1–2 working days.
Frame ordered from the manufacturer: please allow 7–10 working days before dispatch — every frame arrives brand new, direct from the official brand warehouse.
Prescription lenses: add 7-10 working days for our specialist glazing lab to make and fit your lenses.

The product page shows you the combined estimate before you buy — no surprises.

UK delivery

Royal Mail Tracked 48 (2–3 working days) — free on every order, no minimum spend
Royal Mail Tracked 24 (next working day) — £6.99
Royal Mail Special Delivery (guaranteed next working day by 1pm, signed for and fully insured) — £9.99

We currently ship to addresses within the United Kingdom only.

Tracking

You will receive a Royal Mail tracking link by email the moment your order is dispatched. Prescription orders are also updated when your frame arrives with us and when it enters the glazing lab.

Authorised UK Stockist

Every frame is 100% genuine, supplied through official UK channels and backed by the manufacturer’s warranty.

Eyewear Specialists

Years of in-practice expertise behind every order — our specialist team is here to help you choose with confidence.

Prescription Ready

Add single-vision lenses to any eligible frame, glazed to your exact prescription by our specialist lab.

Free UK Delivery

Free tracked delivery on every UK order, no minimum spend — with fast dispatch on frames held in our practice.

Total Eyewear — Ask Us Anything

AI assistant — may occasionally make mistakes. For prescriptions queries email us.